PosteMobile immediately launched an official assertion relating to the inefficiencies that occurred yesterday 28 September 2020 and which have affected virtually the entire operator’s prospects, explaining the explanations for the issue.
PosteMobile down: right here is the official place of the operator
The digital operator who depends on the WindTre community talks about an issue fully solved and brought on by a scheduled upkeep intervention; subsequently in accordance with official info, there wouldn’t have been a change of assist community as some rumors had hypothesized yesterday, in accordance with which the inefficiencies would have occurred through the transition from the WindTre community to Vodafone.
This transformation, nevertheless, continues to be confirmed by different sources, sooner or later at a date not but outlined, and which can nevertheless happen after acceptable communications from the operator.
These are the phrases of PosteMobile:
Yesterday morning, September 28, 2020, following a scheduled upkeep intervention, a technical drawback occurred for the registration of shoppers on the community, leading to irregular entry to providers.
To resolve the issue it was essential to steadily reactivate the registration on the community of all PosteMobile prospects.
Operations have been absolutely restored.
Meantime Assoconfam requested a gathering with PosteMobile to guage doable compensation measures for patrons who needed to endure the heavy disservices of September 28, which we recall fully prevented using the phone (each GSM community and information community and 4G).