Unhealthy information for TIM comes fromAGCOM, who determined to sanction this phone operator for lack of transparency of the data supplied by the gross sales worker through the process for activating the service by way of the Net concerning the price of the proposed subscription.
In accordance to what’s discovered from Decision no. 159/20 / Cons (right here you will discover the complete textual content), TIM wouldn’t have “Offered transparently and in line with common rules of correctness and good religion, through the conclusion of contracts, all data of referred to in Article 70 of the Code, with consequent invoicing of prices totally different from these anticipated ” and for that reason AGCOM has determined to impose an administrative penalty of 174,000 euros on the favored operator.
TIM accused of getting violated artwork. 70 of the Communications Code
The process was initiated by AGCOM following a number of reviews obtained between Could and July 2019 and on the idea of which TIM would have supplied little “clear” data in relation to the price of the proposed subscription or “Would have executed contracts below circumstances aside from these communicated through the contractual negotiations, fraudulently proposing some companies or merchandise as free (particularly the fee for the acquisition of the modem and the fee for activating the provide)”.
TIM defended himself by relating “The info contested in a small variety of instances attributable in any case to mere errors occurred through the course of geared toward acquiring consent” and offering the mandatory explanations.
At this level TIM should determine whether or not to adjust to this provision or problem it earlier than the Lazio TAR.