The app admitted the error, saying it solved the problem. That is not the only one: the Washington Post has found that school lessons, therapeutic sessions, business meetings and private meetings have also become visible on the net
ROME – These are difficult days for Zoom, the video conferencing app that experienced a boom in users in the coronavirus emergency. After the problems that emerged in recent days, the company admitted that it had “incorrectly” routed some user data through servers located in China. The American company – which, recalls the Financial Times, was used by the British government, among others, for business meetings during the crisis – he explained that some meetings held by its non-Chinese users may have been “allowed to connect to servers in China, where they should not have been in unable to connect. “
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The company said it had “erroneously” allowed calls to go through its two Chinese data centers in recent weeks, due to the need to manage the huge increase in traffic, with millions of new users: the daily customer base is gone from 10 million at the end of 2019 to the current 200 million. Zoom specified that it had solved the problem, which would occur only “in extremely limited circumstances”: according to the company, however, the “deviation” would not have involved connections made by government users.
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Zoom – the use of which has been prohibited by the space company of Elon Musk SpaceX and NASA for ‘serious privacy and security problems’ – has a research and development department in China with over 700 employees. Just two days ago the company had declared to the Financial Times that “U.S.-originated data remains in the U.S. and cross-border meeting data follows the host’s corporate account location.
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But it didn’t end there. The recordings of thousands of video conferences made on the platform have been exhibited online. Writes it on Washington Post explaining that the video calls were recorded by a Zoom software and then saved on different applications without a password and are therefore downloadable on the web. The Wp found school video calls, therapeutic sessions, business meetings and private meetings. Zoom told the US newspaper that it “offer safe ways to save recordings” by urging caution and transparency on the part of those who host the conferences and decide to save them, especially if they contain sensitive material.